to help.

Please get in touch with us if you need any additional information or help with bookings or tours. We look forward to sharing our land with you.


We are currently open 4 days a week from Friday – Monday. Book online now to avoid disappointment.

Open Friday, Saturday, Sunday from 10:00am – 6:00pm.

Last entry information.

• Hell’s Gate Geothermal Walk – 4:30pm

• Hell’s Gate Sulphur Spas – 4:30pm

• Hell’s Gate Mud Bath & Spas – 4:30pm

• Hell’s Gate Thermal Experience – 3:30pm

• The Hell’s Gate Experience – 3:30pm

Open Monday from 10:00am – 4:00pm.

Last entry information.

• Hell’s Gate Geothermal Walk – 2:30pm

• Hell’s Gate Sulphur Spas – 2:30pm

• Hell’s Gate Mud Bath & Spas – 2:30pm

• Hell’s Gate Thermal Experience – 1:30pm

• The Hell’s Gate Experience – 1:30pm

(Please note, the 1:50pm Shuttle Pick-Up is not available on Mondays.)

Hours may change with the ongoing Covid situation and the Alert Levels

Level 4 & 3 – We are closed

Level 2 – We are open with the following protocols in place:

  • Reduce the maximum numbers of visitors in the Mud Spa complex to comply with current Government guidelines.

  • The Reception, Retail and Cafe space will have a limited capacity to comply with current Government guidelines.

  • Face masks, social distancing, sanitising and mandatory scanning or signing in will be required.

Level 1 – We are open.

  • Our high level hygiene protocols will remain along with scanning or signing in.

Find out more about each of the Levels and their risk assessments on the official COVID-19 website here

We may look to extend our hours subject to demand, so watch this space.


Have any questions?
Please get in touch.

Hell’s Gate is located just outside of Rotorua’s city centre. From the city simply travel east on SH30. At approximately 5 minutes past the airport, you will turn right towards Whakatane. Hell’s Gate is 3kms down this road.

For ease we also offer a shuttle service that can collect you from various stops around central Rotorua. Get in touch and we can help organise this.

We look forward to seeing you.

+64 07 345 3151

351 State Highway 30
Tikitere, Rotorua
New Zealand

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